PERSONAL DATA PROTECTION POLICY
You want to exercise your rights on your personal data? Contact us by clicking on the button below.
CONTACT US
PASSY DISTRIBUTION and its website Laboiteamontres.com are concerned about the protection of your personal data in accordance with the General Data Protection Regulation (RGPD), the ePrivacy Directive, as well as the French law n° 78-17 of January 6, 1978, known as the "Informatique et Libertés" law, in order to ensure the best level of protection for your personal data. For more information on the protection of personal data, you can also consult the rules in force today on the site www.cnil.fr
Person in charge of processing personal data
The personal data collected on the Laboiteamontres.com website are processed by the company PASSY DISTRIBUTION in the form of a SASU, registered since 2010 in the PARIS Trade and Companies Register under no. 523 551 513 00014 RCS Paris, with a capital of 16,000 euros, whose head office is located at 36 rue SCHEFFER 75116 PARIS, France.
The site and all its databases are hosted by OVH : SAS with a capital of 10 059 500 € - RCS Lille Métropole 424 761 419 00045
Webmaster and site administrator: Jean Paul Jonckheere - HIT.FR
CNIL approval for databases n°1327683
Contact the webmaster by email : info @ hit.fr
Why do we collect your personal data ?
We use your personal data mainly for the following reasons:
Processing Orders and Customer Relationship Management:
We collect this information for the management of your orders concerning, for example, deliveries, invoices, accounting and in particular the management of customer accounts, the management of complaints and after-sales service, exchanges of items in the event of an order error.
Personalization of the messages we send you:
The data concerning you allows us to improve and personalize the services we offer you such as special offers or private sales by personalized emails. This communication is carried out internally by email only if you have consented to receive it beforehand when creating your customer account.
The security of our site:
We may collect certain browsing data to enable us to ensure the security of our services in order to detect, prevent or trace any attempt at malicious or hacking activity or any violation of the terms of use of our Services.
Laboiteamontres does not collect any personal data when you pay for your orders
When you pay for your order on Laboiteamontres.com, your payments are secured and routed through our external service providers: on the payment sites CMCIC Paiement (French bank), ApplePAY or PAYPAL.
No credit card number or PAYPAL identifier is recorded or transmitted.
Laboiteamontres.com does not collect your payment data. Your bank payment details are collected only by our payment service providers.
The fraud prevention module and 3D-Secure payment security are tools offered by our external banking provider CM-CIC when you pay on their interface. Some payments may be refused by CM-CIC in case of IP address of payment outside our delivery field.
A payment through the Apple Pay service implies the recovery by Apple of the following personal data: name, first name, e-mail address, phone number and postal address. You have the right to object to the use of your personal data on the Apple.com website.
No third-party marketing
Your contact data and profile information is never shared with outside agencies or business partners for marketing purposes. This is not the marketing philosophy of our site Laboiteamontres.com.
What personal data is collected about you?
When creating a customer account, the mandatory nature of the data fields is indicated by a red asterisk. Some data are collected automatically because of your actions on the site (IP address for example), other information is provided by you.
Thus, we collect and process in particular your name, first name, address, email address, password (encrypted by us), telephone number, IP address, connection data and navigation data, order history, products consulted, delivery incidents, and possible complaints.
Other information may be requested but on a completely optional basis such as your Siret number (in the case of a professional purchase if you want this information to appear on your invoice) or your date of birth (field proposed by default on the Prestashop engine).
We collect this information when :
you create a customer account on our Laboiteamontres.com
you place an order on Laboiteamontres.com
you browse Laboiteamontres.com and consult products
you contact our Customer Service by email or phone
you write a review or leave a product comment
you answer a possible satisfaction survey
you wish to be informed about the availability of a product on Laboiteamontres.com
What communications can you receive?
Emails of follow-up of your order
Following an order you will receive an email to allow you to follow your order (order confirmation, information on the delivery of your package). These messages are necessary for the proper execution of the orders and services you have requested. The legal basis for this processing is the contract of our general conditions of sale. The receipt of this information is linked to your order on Laboiteamontres.com
Newsletters
Following the creation of your account or an online purchase, if you have not objected, you may receive information and commercial offers from Laboiteamontres.com by email. These newsletters allow us to keep you informed of Laboiteamontres.com news and benefits you can enjoy. We can measure the opening rate of emails in order to adapt them to our customers. You can manage your newsletter choices at any time.
Post-order satisfaction surveys
Following a purchase on our site Laboiteamontres.com we may solicit your opinion by email through questionnaires. These satisfaction surveys or requests for opinions may be solicited by approved external partners. You may object to these surveys or requests for opinions at any time.
Product availability alerts" are voluntary on your part
We can propose you alerts in order to be informed by e-mail of an article availability. The registration to the alert is done by inserting your contact email on an article page of a specific product in the box "keep me informed of the availability of this article". In this case, only your email address is used to send you a single email regarding availability. This email is not used or kept for marketing or other purposes.
Legal basis and duration of storage of your personal data ?
The processing of your personal data is justified by various legal or fiscal grounds. Among the applicable legal bases:
The contract / order:
The processing of personal data (address etc.) is necessary for the execution of the contract to which you have consented when placing your order.
Consent / popup module:
You agree to the processing of your personal data through voluntary consent (check box on Laboiteamontres.com or click on POPUP window). You can withdraw this consent at any time.
Law:
The processing of your personal data is made mandatory by various French and international laws.
Retention periods of personal data
Most of the data in your customer account (order history) that is entered on our site Laboiteamontres.com is kept for a period of 5 years from your last activity (order or connection to your account) on our dedicated OVH servers. Except in exceptional cases, this data is mainly kept for accounting purposes, in case of a tax audit.
Recipients of your data in the context of deliveries
The address data collected by us are forwarded to our logistics service providers such as Post, Chronopost, DHL or DPD or to customs authorities in the case of deliveries abroad. Police authorities may be given access to the data in the context of judicial inquiries in the fight against fraud.
No transmission of data in the following cases:
On social networks:
We inform you that we never communicate personal data on social networks and do not use these tools as a means of external communication with our customers (FACEBOOK, instagram, GOOGLE ...). As such, our "social networks" pages are purely informative and general public, without technical or commercial interaction with our site.
No commercial prospecting by third parties via telephone, email and sms:
Your email and sms data are never transmitted to third parties for electronic commercial prospecting campaigns.
Expressing your choices on the use of your data ?
We are actively working to improve our choice manager. Your data is collected when you create your account via the proposed fill-in fields or dedicated opposition links.
Modification at any time:
Online by going to your account under the heading "My personal data" or by mail to the address: PASSY Distribution 36 rue SCHEFFER 75116 PARIS.
You can also modify your preferences and your consent when the treatment is carried out by stipulating us your new decision via our messaging system available here : CONTACT US
What are my rights regarding the use of personal data?
In accordance with the regulations in force on the protection of personal data, you can exercise your rights of modification (access, rectification, deletion, opposition, limitation and portability if necessary) and define the fate of your personal data. The contact form will be used. Please fill in your last order number so that we can find your profile more quickly.
Your data is never transferred outside the European Union
Our shipping and marketing departments are based in France. Only the postal services, transport and customs can have access to the billing data (name, address and telephone) outside the national territory.
"Plug-ins" and social modules
Our website Laboiteamontres.com offers links to its facebook, Instagram and Youtube pages. These include small buttons to click. It is up to you to manage your privacy settings on social networks when you want to connect to their services with your login. In this case, please consult their terms of use. If you do not want social networks to have access to your actions from the plug-ins in your social network accounts, you must log out of your social network profiles before clicking on our social network pages.
What cookies are used on Laboiteamontres.com?
We use cookie technologies to adapt your browsing experience. We invite you to consult our Cookies PAGE to obtain detailed information on the use of cookies and to see the possibilities of choice offered via our "Presta-Module" consent module of Prestashop (module in compliance with the regulation implemented on March 31, 2021).
Updated to March 30, 2021